Terms and Conditions

Reservation Policies:

You can book your visit to all Jocotoco’s reserves e-mailing to info@jocotoursecuador.com. Jocotours requires a 50% down payment at least 60 days before your visit in order to confirm reservations, and the remaining 50% at least 30 days before passengers’ arrival. The advance will allow us to secure your booking. If you have not paid your down payment, Jocotours will make use of your pre-booked places for other clients that did so.

Payment Forms and Policies:

You can directly deposit or transfer your payment to our bank accounts, using the following information:
Banco Pichincha
Cuenta Corriente 3489563204
Beneficiary: JOCOTOURS CIA. LTDA

ADDRESS TO RECEIVE WIRE TRANSFERS

  • INTERMEDIATE BANK:
  • BANK:    WELLS FARGO BANK NA FKA WACHOVIA
  • ADDRESS:    11 PENN PAZA FLOOR 4/ NEW YORK, EE.UU
  • SWIFT:    PNBPUS3NNYC
  • ABA:    26005092
  • BENEFICIARY BANK /PAYER :
  • BENEFICIARY BANK:    BANCO PICHINCHA C.A.
  • ACCOUNT No.   2000192000754
  • COD. SWIFT:    PICHECEQ
  • BENEFICIARY CUSTOMER DATA:
  • BENEFICIARY ACCOUNT:    3489563204
  • NAME OF BENEFICIARY:    JOCOTOURS CIA. LTDA.

Accounting Information of Jocotours Cia. Ltda.

RUC: 1792296102001
Address: Lizardo García E9-104 and Andrés Xaura, edificio Chedyac, cuarto piso.
Telephone number: 593 2 505 129.
Operations Mobile: 0992440038

Special Food Requests:

Please send us your requirements for special food 30 days before your visit (when the passengers’ list is presented to Jocotours).

Cancellation Policy:

Our operations can be seriously affected if you cancel you booking near your arrival date. We understand that late cancellations are often caused by significant problems; nonetheless, Jocotours will already cover costs of food procurement, personnel hiring and mobilization to the Reserve. Cancelling will leave our lodges unoccupied, when other clients might have used them owing to our 60-day pre-booking plicy (this often occurs during the high season). Hence, we kindly as you to notify your cancellation (if needed) at least 30 days before arriving. Jocotours will try to be as flexible as possible according to particular circumstances, but we hold the rights to establish the following cancellation costs:

  • 30 days: no penalties
  • 21 days: 20% penalty
  • 14 dayd: 50% penalty
  • Less than 100% penalty